Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 2 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Gift wrapping and packaging

We feel we go above and beyond when we ship our items to you. We package our items as if it is gift. A gift for you or a gift to give.

Custom and personalized orders

We would love to hear your request. Just convo me your request and I will let you know what BerryBoutiqueDesign can do for you.

Sizing details

For Apple iWatch bands:
All of our bands fit the following Apple Series iWatch:0,1 and 2.
1. Each iWatch band has the adapter attached.

2. We offer 4 choices of color to choose from when selecting your adapter size (38 mm or 42mm) the current colors available are: Silver, Rose Gold, Gray/ Black and Gold. This option is available during the order process

3. We also request your wrist size as each band is made specific to your wrist size. Each listing gives details on how to measure for accurate wrist size. When measuring for wrist size, do not include your current iWatch band. I will adjust your measurements accordingly.

4. If you should have any questions about sizing, adapter colors please contact me using the Etsy convo.

Care instructions

1. To keep it looking good, the jewelry should not be worn while swimming or showering.

2. Certain metals will discolor over time and this is normal due to chemical reaction between acids in your skin and the metal of the jewelry or a reaction between another substance on your hand, such as a lotion, and the metal of the jewelry. Acids cause the silver to oxidize, which produces tarnish. The tarnish can leave a dark ring on your wrist, neck or ring finger. Some people apply a clear coating of nail polish to their jewelry to act as a barrier between their skin and the metal of the jewelry. Be aware you'll need to reapply the coating from time to time, since it will wear away.

Resize

1. We do not charge for resize of your Apple iWatch Band. If we have to resize we may need to remove or add additional beads that may or may not differ from the original pictures. We will strive to make sure you're satisfied with the finished band.

2. If you need a resize, contact me first using the etsy convo. I will have you ship the item back to me for resize.

3. If you request a resize we will do our best to have it back out to you the next business day after we receive it.

Are different shipping options available?

1. We currently offer free USPS Domestic shipping (standard First Class Package Services-Use CouponCode:YOUARESPECIAL2ME at checkout. If you fail to enter the Coupon code we can't honor after your purchase is made.

2. If you want a different service than standard First Class mail , please convo me on Etsy. We will update the listing to accommodate you.

How do I install my fitness tracker Jewel on my band?

Simply slide the fitness tracker jewel onto the one end of your band that does not have the buckle attached. Pull up gently to the desired position.

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